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Should you need assistance.
Please fill in the form, we will be handling your technical support request manually at this stage. One of our Tech support team member will get back to you in the next 48h working hours (excluding week end)
Thank you for your trust in e-on software.
Sincerely,
E-on Team
Click here to view our Frequently Asked Questions
Currently Supported Product Versions
|
VUE |
PlantFactory |
|---|---|
|
VUE 2016 / VUE 2015 / VUE 2014 / VUE 11 |
PlantFactory 2016 / PlantFactory 2015 / PlantFactory 2014 |
|
CloudFactory - Ozone |
Carbon Scatter |
|
CloudFactory 2017 / CloudFactory 2015 / Ozone 6 / Ozone 5 |
Carbon Scatter 2017 / Carbon Scatter 2015 / Carbon Scatter 2 / Carbon Scatter |
Please note that we offer tech-support services for the above listed product versions, however, software updates can only be produced on the most recent release (currently: VUE 2016, PlantFactory 2016, Carbon Scatter 2017 and CloudFactory 2017).
Current Official Build Numbers:
|
VUE 2016 |
PlantFactory 2016 |
|---|---|
|
R6.2 Build 2016603065 (2018/10/15) |
R6.2 build 2016603065 (2018/10/15) >> Download the PlantFactory Producer 2016 Updater >> Download the PlantFactory Artist/Designer/Studio 2016 Updater |
|
CloudFactory - Ozone 2017 |
Carbon Scatter 2017 |
|
Build 2016404949 (2018/04/25) |
Build 2016404967 (2018/04/18) |