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Tech Support

We're here to help!

If you need any assistance, feel free to complete our support request and we'll get back to you in the next 48 working hours! 
Click here to view our Frequently Asked Questions


Please note, you can find all legacy VUE and PlantFactory software installers (version 11 and above) on the software center page of your user account. You will first need to sign in, here. 
Wanna know what's in the latest software updates? You can read a full list of bug fixes and software improvements on our Release Notes!

*Please note that VUE and PlantFactory will not run on the ARM based Apple computers. You can use Rosetta to run both applications, but may be experiencing some slowdowns.